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His voice agent dials for a collections call center doing 8,000 calls a month, and the owner signed at $5,000 a month

A backend developer built a voice agent after work that dials out for his friend's collections call center, which makes 8,000 outbound calls a month, most of them dead air. The agent greets the person, works out if they are interested, not interested or want a callback, and hands live prospects to a human with context. After a free trial the owner signed at $5,000 a month.

How it works

  1. The agent dials out
  2. It greets the person
  3. It sorts the reply into interested, not interested or callback
  4. Interested people are transferred to a human with context
  5. Dead calls end with the agent

Why it’s worth knowing

The math that sold it: if the agent replaces even two human dialers on dead calls, the center wins.

Where it’s from

Summarized from a public post on reddit.com. See the original ↗

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