His support agent answered over 1,467 real buyers on its own

Shipped a RAG customer-service agent for an online seller that sent 1,467 or more replies automatically to real buyers and ran the chat channel unattended.

How it works

A retrieval-based support agent is shipped for an online seller
Sends 1,467 or more replies automatically to real buyers
Runs the chat channel unattended

Why it’s worth knowing

Four figures of real buyer conversations without a human in the loop.

Where it’s from

Summarized from a public post on news.ycombinator.com. See the original ↗

Upgraded prompt

A ready-to-use prompt for this idea, built from research on what makes AI agents do the job right: who the AI should be, the exact steps, and a check to make sure it was done the way you wanted.

1Who the AI should be

2The prompt, with the steps

3The check when it’s done

Upgraded prompts are coming soon.

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Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.