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His gym agent books tours, and some chats became long term training clients

Abraham Gerving runs two small gyms on a key card model, staffed only part of the day. About a year ago he put an AI agent on member messages and calls: it schedules tours, books consultations, and points new members toward personal training, and some people who started out chatting with it became long term training clients.

How it works

  1. Agent set up for basic customer support
  2. An accidental message blast to his whole contact list showed people engaging in long conversations
  3. Agent now schedules tours and books consultations
  4. A voice agent takes phone calls during unstaffed hours
  5. New members guided toward personal training

Why it’s worth knowing

He only found out how much selling the agent was doing by accident. A message blast to his whole contact list made him read every conversation the agent had held.

Where it’s from

Summarized from a public post on daxko.com. See the original ↗

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