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His agent emailed and phoned Columbia about a return. The call died when it was transferred.

He wanted to return pants to Columbia. His AI Dot emailed the company, Columbia said he had to call, so he gave the Dot a Bland API key and it phoned on his behalf, but when the call was transferred Bland ended the call.

This only partly worked. Read what happened before you try it.

How it works

  1. The AI Dot emails Columbia about the return
  2. Columbia says he must call instead
  3. He gives the Dot a Bland API key
  4. The Dot places the call through Bland
  5. The call is transferred and Bland stops the call

Why it’s worth knowing

The agent did not stop at email. When the shop demanded a phone call, it made the call itself through a voice service.

Where it’s from

Summarized from a public post on bsky.app. See the original ↗

Upgraded prompt

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