Erica at Bank of America ordered my replacement card
The poster used Erica, the Bank of America AI assistant, to order a replacement card, and says it was faster than hunting through the bank's menus. Erica went from a curiosity to a time saver.
How it works
- Asks Erica, the Bank of America AI assistant, for a replacement card
- Erica orders the card on the poster's account
- The poster says it beat finding the option in the bank's menus
Why it’s worth knowing
The bank's assistant did the whole job in chat, faster than the bank's own menus.
Where it’s from
Summarized from a public post on bsky.app. See the original ↗