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Concur AI booked my flight with my birth date wrong

Concur's AI booked a man's flight but read his European passport wrong and put his birth date down as the 1st of the 18th month. The flight ended up booked with the wrong birth date.

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How it works

  1. Concur AI books his flight using his European passport
  2. It puts his birth date down as the 1st of the 18th month
  3. The flight is booked with the wrong birth date

Why it’s worth knowing

The booking tool could not read a European passport date and made up a birth date in the 18th month.

Where it’s from

Summarized from a public post on bsky.app. See the original ↗

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