The AI investigates customer bug reports end to end and drafts the reply for his approval

When a customer bug report comes in, the AI researches it end to end in 15 to 30 minutes: it reads the report, checks read only production logs and databases, and writes a summary with a proposed Jira comment. He approves the comment before it posts, and he says he barely does bug research by hand anymore.

How it works

A bug report lands
The AI reads it
It searches read only logs and databases for the cause
In 15 to 30 minutes it writes a summary and a draft Jira comment
He approves the comment

Why it’s worth knowing

The read only part is the design: the agent can investigate production but cannot touch it.

Where it’s from

Summarized from a public post on reddit.com. See the original ↗

Upgraded prompt

A ready-to-use prompt for this idea, built from research on what makes AI agents do the job right: who the AI should be, the exact steps, and a check to make sure it was done the way you wanted.

1Who the AI should be

2The prompt, with the steps

3The check when it’s done

Upgraded prompts are coming soon.

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Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.