An agent writes every sales call into the log and the CRM, and checks the log before anyone dials
His agent writes every sales call into the call log and the CRM, and before anyone on the team gets a number to call, it checks the log first. That stopped the team calling the same people twice.
How it works
- A call ends
- The agent writes it into the log and the CRM
- Before the next call goes out, the agent checks the log for that number
- The team only dials numbers with no recent call
Why it’s worth knowing
The check before dialing is the part that matters: the log is not just storage, it guards the next call.
Where it’s from
Summarized from a public post on reddit.com. See the original ↗