A shop's chat agent advised a buyer through to sending the payment receipt
An equipment store's EZContact agent handled a Facebook-ad buyer's questions, guided the product choice, and received the buyer's payment receipt inside the chat, as narrated by the store owner to the vendor. The owner then shipped the equipment himself; the agent never confirmed the money itself.
How it works
- Buyer arrives from a Facebook campaign
- Agent answers product questions
- Agent guides the choice between models
- Buyer sends payment receipt in the chat
- Owner verifies and ships the equipment
Why it’s worth knowing
The agent carried a cold Facebook click through advice to a payment receipt without the owner touching the chat.
Where it’s from
Summarized from a public post on ezcontact.ai. See the original ↗