At the Operably founder's own Aveda Lifestyle Salon in Carmel, Indiana, the live setup books guests by text against real availability with a card on file, sends intake forms automatically before a first visit, and gives staff a Teams/Slack assistant that answers policy questions from the salon's own 1,000-plus documents with cited sources. Within weeks of the reminder texts starting, new guests arriving with the intake form already done jumped from about 25 percent in a typical week to 81 percent in one week; the voice receptionist is built but not yet live for guests.
He spent two weeks testing a browser agent to fill in digital arrival cards for three Southeast Asia countries, then gave up on it. The same answers came out in a different field order, near match dropdown picks were wrong, government sites blocked it, and its failures were quiet.
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A dad’s the AI searched for dentists near him for his son, verified which ones accept their insurance on the offices’ own sites, and made the appointment on its own from its web browser, the first time it had done so. He got the confirmation by email and text without calling anyone.
He wanted the AI to compare pricing across the two data centers he uses. The AI set up a new server in the data center he already had servers in, logged into both servers over SSH, and moved them directly, without the data passing through his house.
Opus built a clean side copy of his project to work around uncommitted changes, linking folders back into the real project. Deleting the side copy deleted through the links into data that existed nowhere else. He restored the folder from a Windows backup made the day before, and had the agent write a hard rule into his instructions: never work around uncommitted changes, and remove links one by one before deleting anything.
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Vo asked the AI to set up a gentle sleep-training goal for her eight-and-a-half-month-old, noting the family room-shares in a small house. The AI created a gentle action plan with automated reminders tailored to that constraint.
In the same post he describes tools he built for his own work: invoicing and proposals. Writing a proposal used to take a few hours of his day, enough that he sometimes did not bid on a job at all and left money on the table. Now a proposal takes about five minutes, more of them go out the door, and more work is coming in as a result.
Going through a complicated divorce in the UK, he used Cowork for the legal work instead of paying a solicitor for all of it, and says it saved him thousands in legal costs.