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Spot the discount code I forgot to use and get my refund

Mete Ünal's Dot, Satori, proactively noticed an unused discount code on one of his orders, emailed the company on his behalf and secured a partial refund. His only involvement was replying 'Sure!' when the Dot asked to reach out.

How it works

  1. Notice the unused discount code on a recent order
  2. Ask the user for a go-ahead
  3. Email the company
  4. Obtain a partial refund

Why it’s worth knowing

The agent found money the user did not know he had left on the table, unprompted.

Where it’s from

Summarized from a public post on metedata.substack.com. See the original ↗

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