Spot the discount code I forgot to use and get my refund
Mete Ünal's Dot, Satori, proactively noticed an unused discount code on one of his orders, emailed the company on his behalf and secured a partial refund. His only involvement was replying 'Sure!' when the Dot asked to reach out.
How it works
- Notice the unused discount code on a recent order
- Ask the user for a go-ahead
- Email the company
- Obtain a partial refund
Why it’s worth knowing
The agent found money the user did not know he had left on the table, unprompted.
Where it’s from
Summarized from a public post on metedata.substack.com. See the original ↗