Qwen Go negotiated a flight-delay payout for a user who could not remember the flight
Chinese financial daily National Business Daily (Oct 13, 2026) reported beta-user-shared cases for Alibaba's Qwen Go personal agent. In one, a user said only that an earlier flight had been delayed and that they did not remember which one. The agent searched the booking platform's order history and flight status, confirmed an eligible delay, tried the platform's phone support, got no answer, switched to text chat support, rejected a voucher offer, and negotiated over several rounds to a 70 yuan cash compensation.
How it works
- Vague instruction given
- Agent searches booking history and flight status
- Confirms an eligible delay
- Phone support goes unanswered
- Switches to text chat support
- Rejects a voucher offer
- Negotiates 70 yuan in cash
Why it’s worth knowing
Starting from 'a flight was delayed, I forget which,' the agent found the flight, changed channels when the phone failed, and bargained a voucher up to cash.
Where it’s from
Summarized from a public post on mrjjxw.com. See the original ↗