It chased my flatmate on email and Instagram until he sent the receipt my oven warranty case needed
Their Ninja oven died with a mystery error code. His AI researched the fault, dealt with the support case, and found the manufacturer needed purchase details, but the oven was a gift from his flatmate's dad. The agent chased the flatmate by email and Instagram DM until he sent the receipt, then sent everything off to the manufacturer. The case was unblocked.
How it works
- Research the oven error code
- Run the support case with the manufacturer
- Learn purchase proof is required
- Message the flatmate by email and Instagram DM until he sends the receipt
- Send the receipt and details to the manufacturer
- Case unblocked
Why it’s worth knowing
The blocker was a person, not a form. The agent politely nagged a flatmate across two channels until the paperwork moved.
Where it’s from
Summarized from a public post on reddit.com. See the original ↗