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His agent bought from the store it could read, not his favorite store

Colombian consultant Darío Palacio Isaza sent his Instinct agent to find a product with exact specs across online stores. Mercado Libre's security check blocked the agent repeatedly, so the purchase went to Éxito.com, a store he had never used, because its product page was machine-readable.

How it works

  1. Give the agent the product and exact specifications
  2. Agent searches online stores
  3. Mercado Libre blocks the agent with a security check
  4. Agent retries several times
  5. Agent finds the exact match at Éxito.com
  6. User buys there

Why it’s worth knowing

His loyal store lost the sale because its bot wall blocked his agent; the agent chose the readable store, not the better-known one.

Where it’s from

Summarized from a public post on dariopalacioisaza.substack.com. See the original ↗

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