Get my defective product refunded through the Amex extended warranty
The AI pursued a refund for a defective product by claiming on the extended warranty attached to the user's Amex card, rather than the retailer's return window.
How it works
- Confirm the purchase was on Amex
- Open an extended-warranty claim
- Supply proof of the defect
- Refund issued
Why it’s worth knowing
Most cardholders never use extended warranty cover; the agent knew it existed and claimed on it.
Where it’s from
Summarized from a public post on muse.sbg.org. See the original ↗