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The AI wrote my warranty claim and the maker sent a free replacement

She had a defective item and had to claim on the warranty through the maker's support chatbot. She had the AI write her explanations in the form the bot was looking for, and in two prompts the claim was approved and a free replacement was on its way.

How it works

  1. She has the AI write her warranty explanations
  2. The AI formats the technical details and troubleshooting steps the support bot looks for
  3. The claim is approved in two prompts
  4. The manufacturer sends a free replacement

Why it’s worth knowing

The support bot was built to spot certain details and steps. Once the AI wrote the claim in that form, the claim went through in two prompts.

Where it’s from

Summarized from a public post on bsky.app. See the original ↗

Upgraded prompt

A ready-to-use prompt for this idea, built from research on what makes AI agents do the job right: who the AI should be, the exact steps, and a check to make sure it was done the way you wanted.

1Who the AI should be
2The prompt, with the steps
3The check when it’s done
Upgraded prompts are coming soon.

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Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.