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Call the hospital about my X-ray coverage and get past its AI to a human

The AI phoned the hospital to confirm insurance coverage for the user's X-ray and escalated past the hospital's own automated system to reach a human who could answer.

How it works

  1. Call the hospital billing line
  2. Navigate the automated system
  3. Escalate to a human
  4. Confirm the coverage position

Why it’s worth knowing

An AI agent escalating past another AI to reach a human is the phone tree turned upside down.

Where it’s from

Summarized from a public post on muse.sbg.org. See the original ↗

Upgraded prompt

A ready-to-use prompt for this idea, built from research on what makes AI agents do the job right: who the AI should be, the exact steps, and a check to make sure it was done the way you wanted.

1Who the AI should be
2The prompt, with the steps
3The check when it’s done
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Every idea is a real post from someone who tried it, summarized in our words, with a link to the original. App names are swapped for plain words.